Terms & Conditions

Refund and Returns Policy

At Sevinex Inn, we prioritize your satisfaction and aim to provide a seamless experience. Our Refund and Returns Policies are as follows:

1. Refund Policy:

1.1. We strive to ensure your satisfaction with your stay at Sevinex Inn. If you encounter any issues during your stay, please inform the front desk immediately.

1.2. Refunds for cancellations or early checkouts will be subject to our cancellation policy. Please review our cancellation policy for details.

1.3. In case of any billing errors or discrepancies, please notify the front desk within [number of days] days from your check-out date for resolution.

2. Room Changes and Upgrades:

2.1. If you wish to change your room type or upgrade your accommodation, please contact the front desk. Room changes are subject to availability, and upgrade charges may apply.

3. Damaged or Defective Items:

3.1. If you notice any damaged or defective items in your room, such as appliances or furniture, please inform the front desk immediately.

3.2. We will promptly repair or replace any damaged or defective items to ensure your comfort during your stay.

4. Non-Refundable Services:

4.1. Certain services or amenities, such as non-refundable event tickets or special packages, may not be eligible for refunds. Please check the specific terms and conditions of these services.

5. Reservation Changes and Cancellations:

5.1. To modify or cancel your reservation without incurring charges, please notify us at least [number of days] days before your scheduled arrival date.

5.2. Late cancellations or no-shows may be subject to a cancellation fee equivalent to [percentage or amount].

6. Early Departure:

6.1. If you decide to check out earlier than your original departure date, please inform the front desk in advance.

6.2. Early departure may result in charges equivalent to one night’s stay or as per the hotel’s policy.

 

Please note that Sevinex Inn reserves the right to modify these policies at any time. For any concerns or questions regarding refunds and returns, please contact our front desk or customer support team, and we’ll be glad to assist you.